Based on the concept of "customer-oriented, service with love", Zhengjun flooring officially launched the "five-star service" standard, from the beginning of sales to the establishment of a complete customer profile, and regular follow-up visits to customers for floor quality tracking, so as to do a good job in floor sales, installation, quality tracking, regular maintenance and other services, and provide a healthy use ring for consumers who purchase Shangchen flooring in an all-round way Environment and perfect after-sales service.
Wholeheartedly maintain the platform system：
Establish a perfect information management platform, set up the factory free service telephone 0511-81886558, ensure the smooth service chain of customer consultation, sales management, installation and maintenance, market feedback, and implement unified customer care and market management.
Wholeheartedly guarantee service system:
Professional service personnel, with rapid response and friendly service efficiency, can effectively guarantee customer demand.
Whole hearted service supporting system:
Provide brand explanation, door-to-door measurement, product design, style matching, pavement use, life-long maintenance and other floor whole cycle solutions, so that customers are satisfied with the whole process.
Whole hearted and all-out concept system:
The first-class quality sales and service personnel adhere to the concept of "creating value for customers" and win the trust of customers with professional skills.